Shopping Without Risks

Shopping Without Risks

Bike24 treats the protection of your personal data very seriously. We act strictly in accordance with the statutory provisions of the German Federal Data Protection Act (BSSG) as well as the German Teleservices Act (TMG).

What is personal data?

Personal data is information, which can be used to determine your identity. This includes, for instance, your actual name, your address and telephone number.

For what Bike24 needs my personal data?

We use personal data to process your order, to deliver the goods, to inspect your creditworthiness, for the payment handling, to prevent the misuse of our website and to inform you about your orders, products and offers.

Does Bike24 pass on this data?

Bike24 shall not illicitly pass on personal data to third parties - especially not for advertising purposes. The extent to which data is transferred to third parties shall be limited to the necessary minimum levels. We pass on personal data to service partners to ensure the optimum processing of your order if this is necessary to complete the order. In this way we transmit data to shipping companies (DHL/Deutsche Post AG, DPD, UPS, forwarders), who will deliver the goods to you. In addition we transmit personal data to our service partners relating to the fields of financing, processing of credit card payments, credit assessments as well as the collection of receivables.

In which way my personal data will be protected in the internet?

If you submit an order to Bike24 or register for a personalised or password protected area, your personal data will be encrypted and protected from access by unauthorised parties when it is transmitted on the internet. Bike24 uses a secure transmission procedure - the so-called "Secure Socket Layer" (SSL) transmission. SSL is a protocol for the encryption of messages on the internet, which offers particularly high levels of security.

For more information please see the Bike24 Privacy Policy.

If you have any questions, suggestions or comment to make about the issue of data protection then please contact Bike24 GmbH's data protection officer: datenschutz at