COVID-19 Status report 04.05.2020
Dear friends and customers,
from Tuesday, 21.04.2020 our store "Dresden Neustadt" on the Königsbrücker Straße will reopen again. Due to the exceptional circumstances however, we will have the following opening hours until further notice:
Mon - Fri: 11:00 am to 06:00 pm
Sat: 10:00 am to 4 pm
Out of consideration to our fellow men, as well as our team, we would also like to point out the following things to you:
* Please continue to use our online shop as much as possible. Trough it you can order the same assortment as in the shops, and much more, and have it comfortably and safely delivered to your home. Online orders with delivery to the store are currently not possible.
* If you need a bike consultation, please make an appointment with us. Please send an e-mail to: [email protected] with your request! We will contact you immediately!
* Due to new trade-regulations, increased waiting times might be inevitable. Furthermore, we can only let a limited number of customers into the store at the same time. Please be aware of this and make sure a visit to the store is indispensable at the current moment.
* If a visit should be necessary, please follow the general health guidelines issued by the State of Saxony. In addition to the necessary safety distance to other people, the wearing of respiratory protection is mandatory for customers and employees, including children.
Our team will do its best to meet all requirements during these extraordinary times. Appropriate protective equipment, hygiene measures and rules of conduct are currently underway. However, please understand that it may take longer for individual processes. We are working at full speed to optimize, the partly new, processes across each individual area.
The store Dresden Löbtau on Kesselsdorfer Straße will remain closed for internal reasons until further notice.
We thank you for your understanding and patience - and of course for your loyalty.
Stay healthy! Your BIKE24 Team.
Bike leasing for E-Bikes/Pedelecs, MTBs, Road Bikes, ATBs or Fat-Bikes
Gift vouchers - online only
Bike24 gift vouchers can only be purchased and redeemed via the online shop. Clearing in the stores is actually not possible.
Bike24 Store Dresden Neustadt
Königsbrücker Straße 38
0 351 / 21 67 559
Mon - Fri 11:00 am - 06:00 pm (from 21.04.2020)
Saturday 10:00 am - 04:00 pm
Bike brands available on-site:
Specialized, Cube, Trek, Santa Cruz, Mondraker, KUbike, Thule Chariot, VSF, E-Bike Manufaktur etc.
Bike24 Store LöbtauKesselsdorfer Straße 11
Bike24 Store NeustadtKönigsbrücker Straße 38
Bike Store in Dresden with an unparalleled product availability
In our local stores in Dresden Löbtau and Dresden Neustadt we put the focus on Bike24's core competence - cycling. We display relevant products of assorted brands, according to the available store area.
Our stores satisfy the demands for competitions, everyday life or a triathlon alike. Especially our bicycle display, with more than 200 bikes per store, is one of our most prestigious assets. You're looking for a particular product? If we have it in stock, we can provide you with it from our headquarters within 24 hours.
Competent purchase advice for bikes, components, functional clothing and accessories
In our local stores in Dresden Löbtau and Dresden Neustadt a large trained team welcomes you. We provide competent and individual advice on all products available in our store.
On top of that, you have the opportunity to test selected products. The items used for that are particular test units and their availability is limited. Therefore, we can provide them only after prior consultation and for a limited amount of time. Among those items are wheelsets, Specialized test saddles, test cycle computers and running watches from Polar and Garmin, as well as GoPro test cameras.
Individual Bike Customization and Bike Fitting in Dresden
Individual anatomical conditions and ergonomical needs of cyclists can differ substantially. Depending on the rider type, there are several approaches to optimizing the quality of the riding experience or the aerodynamics. We offer an individualized bike customization upon purchase, as well as a professional bike fitting in a separate room. The customization is available for all types of bikes and is carried out by determining all relevant measurements very accurately and with years of experience. A professional bike fitting can take up to four hours and is only possible upon prior appointment.
Local stores with online prices
In our local stores in Dresden Löbtau and Dresden Neustadt we offer our goods to the same attractive prices as in our online shop. On top of that, there are special offers and campaigns available exclusively in our local stores.
Bicycle workshop for repairs and builds from scratch
Our local stores in Dresden Löbtau and Dresden Neustadt are each equipped with a workshop where we can carry out repairs from replacing a tube to building a bike from scratch with custom components. Furthermore, we offer adjusting and installation of any equipment that you newly purchased from us.
Bike repairs and alterations mandatorily require prior appointment. There may be waiting times when scheduling the appointments. Our services include tire changes, spoking, centering, face milling of bottom bracket or headset, adjusting of derailleur and hub gears, mounting and adjusting of brakes, servicing of forks, shocks and chainstay rear bearings, replacement of bottom bracket, cassette, chainrings and others.
Certified workshop service for bike gears, e-bikes, suspension forks and shocks
BOSCH E-Bike Servicepoint - Our employees receive regular training and information on developments on the topic of e-bikes. We perform the checkup on your Bosch-powered e-bike as well as error diagnosis and firmware updates.
Shimano E-Tube Servicepoint - We customize your electronic Shimano Di2 shifting system according to your individual needs. We perform firmware updates as well as error diagnosis and bring your bike up to date.
SRAM Servicepoint - We adjust your gearing and provide service for the complete SRAM brand lineup.
Servicing of forks and shocks + installation/removal of forks + installation/removal of shocks for RockShox, FOX, Cannondale Lefty, Marzocchi, BOS, DT Swiss, Magura, Suntour, RST and others