BIKE24: Your online shop for bikes, parts, and cycling gear

Frequently asked questions about BIKE24


What is BIKE24?

BIKE24 is one of the leading online bike shops. Founded in Dresden, Germany, in 2002, we now ship to more than 80 countries from our logistics centers in Dresden and Barcelona. Our claim, Build Your Ride, sums up what we're all about: find your perfect setup with ease, get it delivered fast, and get out riding.

Who is BIKE24 for?

BIKE24 is for everyone who loves riding bikes – whether you're chasing freedom on the open road, exploring tight MTB trails, combining the best of both worlds on a gravel bike, or commuting by e-bike. That’s what drives us: helping more people get more out of cycling every day. From your first high-quality complete bike to a specific component upgrade, you'll find everything you need in one place – with fast order processing and excellent service from people who are passionate cyclists themselves.

What can I buy at BIKE24?

With the largest selection of premium brands, more than 80,000 products ready to ship, fast delivery, and genuine expert service, we have everything you need for the perfect ride. From component upgrades and the right apparel to smart electronics and your new dream bike, BIKE24 makes it quick and easy to find exactly what you're looking for – so when you roll out, everything just feels right. You'll also find a wide selection of products for running, triathlon, and outdoor adventures.

Which brands does BIKE24 carry?

BIKE24 carries more than 800 brands, from specialist manufacturers to premium names like Shimano, SRAM, Garmin, CUBE, ASSOS, and Castelli.

What makes BIKE24 stand out?

BIKE24 brings together Europe's largest selection of premium brands, high availability and fast delivery, great deals, and excellent customer service from cyclists who know the products firsthand. Two services make shopping with us even easier: Bike Matrix automatically checks whether a component is compatible with your bike before you buy. With Collect & Ride, available within Germany, you can pick up your new bike ready to ride – fully assembled, set up for you, and with a personal handover.

Can I trust BIKE24?

We were voted Best Bike Shop of the Year in the German Rennrad-News User Awards for the fifth consecutive year in 2026, after winning every year since 2022. We also earned podium finishes in the German MTB-News and eMTB-News User Awards in 2026 and have received more than 20,000 "Excellent" reviews on Trustpilot. Find all our awards and independent test results on our Award Page. Just a few clicks stand between you and more unforgettable hours in the saddle. Build Your Ride.