Contact and Support

Contact and Support

Service Team

For consultation and ordering, wishes, advices or incitations - please feel free to contact our qualified Bike24 service team by e-mail or phone.

Hotline: +49 (0) 351 / 417 497 - 50
Fax: +49 (0) 351 / 417 497 - 79
E-mail: info@bike24.net
Opening Hours: Mon - Fri: 08:00 am to 07:00 pm
Saturday: 09:00 am to 04:00 pm

Request Form

Quick and easy - for questions on our products or in case of a problem you can send a request to the Bike24-Team.

Request Form

Return Address

For returns please use the following address only

Address Bike24 GmbH
Retourenabteilung
Breitscheidstr. 40
01237 Dresden
Germany

Bike24 - Stores

In our Bike24 Stores we offer besides professional consultation, various additional products and naturally a bike repairing service.

For further information please visit the Bike24 - Stores page.

Address Opening Hours

Bike24 Store Löbtau
Kesselsdorfer Straße 11
01159 Dresden
Germany

Mon - Fri:

11:00 am to 08:00 pm

Sa:

10:00 am to 04:00 pm

Bike24 Store Neustadt
Königsbrücker Straße 38
01099 Dresden
Germany

Mon - Fri:

11:00 am to 08:00 pm

Sa:

10:00 am to 04:00 pm