Contact and Support

Contact and Support

Service Team

For consultation and ordering, wishes, advices or incitations - please feel free to contact our qualified Bike24 service team by e-mail or phone.

Hotline: +49 (0) 351 / 417 497 - 50
Fax: +49 (0) 351 / 417 497 - 79
Opening Hours: Mon - Fri: 09:00 am to 08:00 pm
Saturday: 09:00 am to 04:00 pm

Request Form

Quick and easy - for questions on our products or in case of a problem you can send a request to the Bike24-Team.

Request Form

Return Address

For returns please use the following address only

Address Bike24 GmbH
Breitscheidstr. 40
01237 Dresden

Bike24 - Store

In our Bike24 Store we offer besides professional consultation, various additional products and naturally a bike repairing service.

For further information please click the menu icon Bike24 - Store.


Bike24 Store
Kesselsdorfer Straße 11
01159 Dresden

Arrival directions

Opening Hours

Mon - Fri: 10:00 am to 08:00 pm
Sa: 09:00 am to 04:00 pm